All large corporations have a help desk to solve their employees' computer issues, why shouldn't you? Just because you aren't a multi-national conglomerate doesn't mean you have to waste your time with annoying computer problems. There are many businesses that can help you, but none compare to our Enterprise Help Desk. The Enterprise Help Desk offering is designed to be a comprehensive, yet flexible solution to your support needs.
With the Enterprise Help Desk offering, you can focus on running your business, without the worry of system questions or problems slowing your productivity. Our highly trained help desk engineers can work with you and your associates as if they were a part of your team. You get access to IT experts that will work directly on the day-to-day activities that support your business. That's a formula for success!
Remote Managed services is our business. Our experience in Help Desk technology, methodology, process, and staffing is unparalleled. The help desk routinely resolves over 85% of issues remotely versus the industry average of 68% — a differential that can translate into huge productivity benefits for you.