Customer Advocate provides current and prospective customers with an even higher level of service and satisfaction. The Customer Advocate will help businesses of all sizes take advantage of leading communications technology to increase profitability, enhance productivity, and give them a competitive advantage in their marketplace.
The Customer Advocate will assist you in learning more about the latest developments in communications, find creative ways to reduce costs, and obtain a better understanding of how to efficiently utilize technology to grow your organization. With technology changing so rapidly that in order to remain competitive one has to adapt and maximize it to the fullest extent or they may not be around tomorrow.
The mission of our Customer Advocates is to engage the telecommunication company's customers and proactively make them aware of technologies that they haven't currently adopted which could greatly benefit their business. Some examples of these technologies include Voice over Internet (VoIP), call accounting, web and audio conferencing, GPS tracking systems for company vehicles, voice recognition, and digital surveillance systems. Through its strategic partnerships with leading industry providers like SIP Trunking, Video Conferencing, GPS Tracking systems and Surveillance Systems, ComSys can easily coordinate and implement numerous solutions, which in most cases will have an immediate impact on the performance of any company. Each Customer Advocate will communicate critical information via online technology seminars, ongoing email newsletters, and one-to-one communication.
Our Customer Advocates will keep you educated on an ever changing technological environment and enhance the performance of your business. Their objective is to assist you in bridging the gap to technology and design a game plan to successfully implement it within your company.